If you are not satisfied with your order, you can return or exchange it within 30 days of your purchase. In order to begin your return or exchange please visit our Returns page.

We only accept returns for items purchased through www.farsali.com. If you purchased a FARSÁLI product from an authorized retailer, please contact the retailer directly. 

FARSÁLI will provide you with a pre-paid shipping label to return or exchange your item. However your original shipping charges, if applicable, will not be refunded, unless the return was a result of our error.

Only credit back to the original form of payment is available for orders placed online. For questions regarding your purchase, please contact us using the email address below.

The above is valid on US orders only. We do not accept returns or exchanges on international orders and shipments, including those packages that are shipped to Canada.

Please customer support if you have any questions: support@farsali.com